Leverage The Simplicity of This Sophisticated Platform

Residents and families contact staff, friends, and family with built-in chat, video calling, and image sharing. The community can also share updates on activities and events, and send images and videos to family members to help them be “in the moment.”

Team members use staff chat to communicate securely while protecting resident and operator data.

Maximize resident participation in social events and activities at your community by sharing information with the customizable calendars, lifestyle lists, and easily accessible schedules. 

See insights about how residents use, enjoy, and schedule activities.

Help family members plan their visits on their own terms using the fully automated scheduling feature. The self-book feature helps them view resident availability, select visit types, and finalize their plans eliminating the need to have a staff member manage visitor schedules.  This saves time, enhances processing, and boosts satisfaction – for everyone.

Send surveys directly to families and residents to gather feedback about the resident experience and how your community can improve.

Review and publish survey results to select target audiences, including your internal team and the community at large, to boost service quality, improve resident wellness, and ultimately increase revenue. 

Simplify communication between staff and residents, and increase satisfaction, by allowing residents to submit maintenance requests and enabling staff to send a specialist to fix the problem quickly. This communication takes just a few clicks, improves productivity and efficiency, and increases awareness of maintenance issues within your community. 

Sync residents, families, staff, and care data using the pre-integrated Customer Relation Management (CRM) software, care management systems, and other programs to make ResHub an integral part of your resident experience.

Gain the power of smarter, faster decision-making at your fingertips. Each integrated module feeds data into a robust set of analytics to make reporting and predictive healthcare easier. Your caregivers benefit from predictive wellbeing models to identify and address unspoken care needs. Your staff can run quality and regulatory reports quickly and efficiently, and compare data across communities to benchmark wellbeing.

Digitize internal and external services and link a payment method to help personalize a resident’s experience. This truly unique feature gives residents and family members the ability to order and pay for services – from salon appointments, room service ordering, and customized TV packages and content to services outside the community to – with the click of a button. Residents love this because it simplifies any ordering process; family members love it because it allows them to purchase gifts and services for their loved ones.

• VoiceAssist is an AI-trained voice assistant to simplify resident interactions.
• Content aggregation delivers one-click access to content (Eldercate, Spiro100, CoroHealth, SilverMemories, Wowzitude).
• Nurse call system integration puts notifications at the fingertips of staff members.